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PostPosted: Mon Sep 27, 2010 12:01 pm 
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Joined: Mon Sep 27, 2010 11:50 am
Posts: 2
Hi

when trying to download I get this answer:
"ERROR ..date/time.............Problem connecting to tracker"
The ball up in the right corner is black.

I use a router/modem THOMSON TG585 v7 and firewall Zonealarm Extreme Security

I guess, many things that could be wrong.

Any suggestions what to try?

Regards
Berrax


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PostPosted: Mon Sep 27, 2010 6:15 pm 
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Joined: Sun Mar 07, 2004 10:05 am
Posts: 1212
Run the torrent in this message: viewtopic.php?f=2&t=1457

If it gives you the same error, it's a problem with your network security software.

If it gives you a different error, the tracker for the torrent you're trying to download is down. Be patient, it may come back up; BitTornado will automatically retry. If it doesn't come back up, check with the site you obtained the torrent file from.


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PostPosted: Tue Sep 28, 2010 4:39 pm 
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Joined: Mon Sep 27, 2010 11:50 am
Posts: 2
Hi Shadow,

thanks for your help.

I tryed the connection checker and I got the result:
"rejected by tracker - I can connect to you. Perfect score"............the light was black.
First part not so good (?), second part must be ok (?)..........Any ideas what i could be?

Now I have tryed some different downloads but only one (the last) works without failure reports. No changes have been done in the settings of router/firewall.
It is possible that my problems are not caused by my own system - perhaps the files were not available?

Anyhow, thanks for your reply.


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PostPosted: Tue Sep 28, 2010 7:05 pm 
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Joined: Sun Mar 07, 2004 10:05 am
Posts: 1212
It's all trouble with the torrents you're trying to download. As I said, contact the source.


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